Legal

Privacy Policy

Last updated: April 1, 2026 · Version 3.2

Home Pest Safe, LLC ("Home Pest Safe," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at homepestsafe.site (the "Site") or engage our services. Please read this policy carefully. If you do not agree with the terms, please do not use the Site.

1. Information we collect

We collect information you provide directly to us and information we collect automatically when you interact with the Site.

1.1 Information you provide

  • Contact details — name, email address, phone number, ZIP code, and street address when you submit a form, request an audit, or sign up for service.
  • Service details — descriptions of the pest activity, property characteristics, and other information necessary to provide a quote or service.
  • Billing information — payment method details, processed through a PCI-DSS compliant third-party payment processor. We do not store full card numbers on our servers.
  • Communications — emails, voicemails, and text messages you send to us.

1.2 Information collected automatically

  • IP address, browser type, operating system, and device identifiers
  • Pages viewed, links clicked, and time spent on the Site
  • Referring website and search terms used to reach the Site
  • Cookie and similar-technology data (see Section 5)

2. How we use your information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Schedule and document service visits
  • Communicate with you about appointments, billing, and service updates
  • Respond to inquiries and customer support requests
  • Send marketing communications (only if you have opted in)
  • Comply with legal obligations and enforce our Terms & Conditions
  • Detect and prevent fraud, abuse, and security incidents

3. How we share your information

We do not sell your personal information. We share information only in the following circumstances:

  • Service providers — third parties that help us operate the Site or deliver services (e.g., payment processors, scheduling software, email delivery, analytics providers). These parties are bound by contractual confidentiality obligations.
  • Legal requirements — when required by law, subpoena, court order, or other legal process; to protect the rights, property, or safety of Home Pest Safe, our customers, or the public.
  • Business transfers — in connection with a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
  • With your consent — for any other purpose disclosed at the time of collection or with your explicit consent.

4. Data retention

We retain personal information for as long as necessary to provide our services and to comply with legal, accounting, and reporting obligations. Service records are retained for a minimum of seven years to satisfy state pesticide-applicator record-keeping requirements. Marketing-list information is retained until you unsubscribe.

5. Cookies & tracking

The Site uses cookies and similar tracking technologies. Cookies are categorized as follows:

  • Essential cookies — required for basic site functions (page navigation, form submission, cookie-preference storage). These cannot be disabled.
  • Analytics cookies — help us understand how visitors use the Site (page views, session duration, traffic sources). These are loaded only after you accept the cookie banner.

You can manage your cookie preferences at any time using the "Cookie Preferences" link in the footer of any page.

6. Your rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to record-keeping obligations)
  • Object to or restrict certain processing
  • Request a portable copy of your information
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, email info@homepestsafe.site. We respond to verified requests within 30 days.

7. California residents (CCPA / CPRA)

California residents have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale or sharing of personal information. Home Pest Safe does not sell personal information.

8. Children's privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it promptly.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee absolute security.

10. Third-party links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any information.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated via email to active customers and via a notice on the Site.

12. Contact

Questions about this policy may be directed to:

Home Pest Safe, LLC
1247 Atlantic Avenue
Brooklyn, NY 11216
info@homepestsafe.site · (718) 555-0192